Swiss Airlines, the national carrier of Switzerland, stands out for its precision, reliability, and exceptional service. Established in 2002, the airline has grown into a leading global carrier, seamlessly connecting Switzerland with major destinations worldwide. Additionally, its headquarters in Zurich serves as a hub for both short-haul and long-haul flights, ensuring a smooth travel experience for millions of passengers every year. Meanwhile, this guide provides comprehensive details about Swiss Airlines' fare classes, baggage policies, check-in procedures, and more.
Swiss Airlines offers a range of fare classes designed to accommodate different travel needs. However, the services and amenities vary depending on whether passengers are flying within Europe or on long-haul flights. In particular, passengers can select a fare option that best aligns with their budget and travel preferences.
| Fare Type | Light | Classic | Flex | Business |
| Seat Selection | Not included | Available for a fee | Free seat selection | Free seat selection |
| Baggage | 1 carry-on bag + 1 personal item | 1 checked bag + carry-on + personal item | 2 checked bags + carry-on + personal item | |
| Refund Policy | Non-refundable | Refundable with a fee | Fully refundable | Fully refundable |
| Lounge Access | Not included | Available at select airports | Included | |
| Priority Boarding | Not included | Not included | Included | Included |
| Meals | Available for purchase | Complimentary snacks and drinks | Complimentary meals | Gourmet meals |
| Fare Type | Light | Classic | Flex | Business Class |
| Seat Selection | Not included | Available for a fee | Free seat selection | Free seat selection |
| Baggage | 1 carry-on bag + 1 personal item | 1 checked bag + carry-on + personal item | 2 checked bags + carry-on + personal item | 2 checked bags + carry-on + personal item |
| Refund Policy | Non-refundable | Refundable with a fee | Fully refundable | Fully refundable |
| Lounge Access | Not included | Not included | Available at select airports | Included |
| Priority Boarding | Not included | Not included | Included | Included |
| Meals | Complimentary meals | Gourmet dining with premium beverages |
Swiss Airlines' baggage policies vary based on fare type and destination. Meanwhile, the general guidelines below help ensure passengers understand their baggage allowances before departure.
| Baggage Type | Small Personal Item | Carry-On Bag | Checked Baggage |
| Size | 40x30x10 cm | 55x40x23 cm | 158 cm (total dimensions) |
| Weight | - | Up to 8 kg | Up to 23 kg (Economy), 32 kg (Business) |
| Fare Type | All fares include a personal item | All fares include a carry-on bag | Checked baggage allowance varies by fare type |
Swiss Airlines offers several check-in options to enhance passenger convenience. Additionally, the following details ensure a smooth and hassle-free experience:
Swiss Airlines provides various services to ensure a comfortable journey. Meanwhile, the following key facilities enhance the overall travel experience.
Swiss Airlines offers a diverse selection of entertainment options, including movies, TV shows, music, and games. Additionally, passengers can access free Wi-Fi on select flights and stay connected throughout their journey. Furthermore, the airline frequently updates its entertainment library to include the latest content.
Swiss Airlines' loyalty program, Miles & More, allows passengers to earn miles on flights and partner services. Meanwhile, members can redeem miles for flights, seat upgrades, and various rewards. Additionally, the program provides exclusive benefits such as lounge access and priority services for frequent travelers.
Swiss Airlines supports passengers with reduced mobility, medical needs, or other special requirements. However, passengers should request assistance at least 48 hours before departure to ensure the airline can make proper arrangements. Moreover, the customer support team remains available to offer guidance and answer any related questions.
Swiss Airlines prioritizes delivering a premium travel experience, focusing on comfort, convenience, and Swiss hospitality. Additionally, passengers should review the airline’s policies and contact customer service for any inquiries. Furthermore, staying updated on the latest services ensures travelers can make the most of their journey.
+1-844-901-4609
